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AIRS: An Overview for Resource Specialists $18.00
Social Services

AIRS: An Overview for Resource Specialists

Resource Specialists in Information and Referral (I&R) programs create and maintain community databases that help bring people and services together. This interactive course is for new staff at Information & Referral (I&R) organizations who will be responsible for the maintenance of resource databases. The course provides an overview of the activities of a Resource Specialist and an insight into some of the challenges of their position. Although they sometimes have different titles in different agencies, there are two main categories of staff within I&R organizations: I&R Specialists who work directly with inquirers, and Resource Specialists who provide the information needed by the I&R Specialists and other community partners. This course is primarily for Resource Specialists. The course was written by AIRS staff member, Clive Jones, a former President of InformCanada, who is responsible for the AIRS Certification Program, in addition to assisting with training and standards development. It was adapted from material within The ABCs of I&R (copyright AIRS). AIRS is the nonprofit Alliance of Information and Referral Systems at www.airs.org.
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AIRS: An Overview for Resource Specialists
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